You Manage Your Business. We'll Manage Your Building.

 

Check off any maintenance task, no matter how big or small, with the click of a button.


Not quite ready for Maestro’s comprehensive maintenance management services? We realize some people already have a system in place for building management. That’s why we created Maestro On Demand. It’s an a la carte service that allows you to submit a work order only when you have a need. No contracts, no minimums, just send us an email or add a work order through our Maestro app and we’ll promptly provide a skilled professional to handle your work order. Plus, our professional managers will oversee the job from start to finish.

 

maestro maintenance management is the only building services provider that caters to owner-occupied buildings.

 
 

Maestro Maintenance Management is unique in the building services field because we have developed a specialized suite of services to address the needs of building owners who are also tenants. We understand that your business is not just another tenant and that your building is not just another asset. After all, we are owner-occupiers, too! From plumbers and electricians to landscapers and window washers, we are the maestros ensuring that everyone is in tune, on tempo, and delivering their best. The result is a beautiful symphony.

 

We have dedicated years to studying the unique challenges that owner-occupiers face when managing their buildings.

 

this experience has informed our specialized approach to each client engagement

 

Comprehensive building Services

We understand your goal is to have one provider who handles everything from accounting and vendor interviews to leaky faucets and fresh paint. Our comprehensive approach means you can call us for anything and everything.

Built For Owner-Occupants

Maestro Maintenance Management is the only building services provider designed to solve the specific challenges of owner-occupants. We are owner-occupiers ourselves. We get to know you and your building. We approach each work order as if we were handling it for our own building.


Better Network of vendors

Maestro has spent years vetting its preferred building service providers, resulting in a short list of high-quality vendors. When we send someone to perform work on your building, it’s done right the first time, saving you time, money, and headaches.

accountability

We are open-minded, collaborative, and continuously looking to improve our building services. We seek out candid feedback through client surveys and informal discussions to ensure we are doing everything we can to make your life easier.


financial stewardship

We take our duty as your partner and your financial steward very seriously. From annual budgeting to planning for facility upgrades, our financial team will create a comprehensive financial plan to ensure the financial health and stability of your building.

Customization

Every property is different and every owner has different needs and challenges. We start every relationship by getting to know you and your building so we can customize our full-service solutions to give you exactly what you need and nothing you don’t.


Communication

You should feel confident that a work order is being completed or a project is on schedule without having to follow up. We have several resources in place to provide you with that confidence, such as a dedicated point of contact who will be your liaison from day one, a 24/7 email ticketing system, and regularly scheduled meetings to review, plan, and make adjustments as needed. We customize our reporting to meet your communication preferences and we are ready and willing to meet with you personally at any time.

responsiveness

Building emergencies and issues can significantly impact your business, which is why we have built an easy-to-use work order ticketing system with guaranteed response times based on the priorities you set. To hold ourselves accountable, we’ve created the Maestro Guarantee. If we miss a promised response time, we will waive our fee. Our mission is to get the issue fixed as quickly as possible so you can get back to focusing on your business.


standard operating procedures

Our standard operating procedures include preventive maintenance programs; weekly, quarterly, and annual inspections; a full audit of all contracts and vendors; and a transparent financial system with regular reporting. We stay ahead of maintenance and budgeting issues in order to minimize disruption. We define approval limits with our clients during the engagement to ensure no major costs are incurred without consent.

transparency

Surprise costs are one of the most frustrating facets of managing your building. To ensure complete financial transparency, we clearly define our fee structure and make sure that each client understands exactly what our fees cover. All self-performed services are billed at published rates that are competitive with local vendors. When we use an outside vendor, we provide you with their original invoice as support for our billings.